{"id":9624,"date":"2025-05-22T17:57:52","date_gmt":"2025-05-22T15:57:52","guid":{"rendered":"https:\/\/dombert.de\/?p=9624"},"modified":"2025-05-23T10:25:23","modified_gmt":"2025-05-23T08:25:23","slug":"data-protection-incident-at-a-service-provider-of-the-bvg-compensation-for-data-subjects","status":"publish","type":"post","link":"https:\/\/dombert.de\/en\/datenschutzvorfall-bei-einem-dienstleister-der-bvg-schadensersatz-fuer-betroffene-personen\/","title":{"rendered":"Data protection incident at a BVG service provider - compensation for data subjects?"},"content":{"rendered":"
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Data protection incident at a BVG service provider - compensation for data subjects?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Dr. Dominik L\u00fcck<\/span> | Zeynep Kenar<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Posts<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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22.05.2025<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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An external service provider of the Berlin public transport company (BVG) has become the target of an IT attack. As a result, the perpetrators gained access to the personal data of up to 180,000 BVG customers. The company informed the affected persons as well as the Berlin data protection authority immediately after the incident and has thus fulfilled its information obligations under the GDPR.<\/p>

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In a public statement <\/a><\/span>the company announced that, as far as is currently known, no sensitive data such as account details or password information was affected. Nevertheless, the data protection incident could have even more far-reaching consequences for the company: Affected customers have the option of asserting a claim for damages against BVG in accordance with Art. 82 para. 1 GDPR. Only some time ago, the Federal Court of Justice (BGH)<\/span><\/a> ruled that the hurdles for compensation for those affected by a so-called data leak must be significantly lowered (case reference: VI ZR 10\/24 of 18 November 2024).\u00a0<\/p>

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To ensure the security of personal data, it is particularly important in practice to develop an appropriate data protection and IT security concept. This is the only way to prevent potential data breaches. In addition, when working with external service providers, care must be taken to ensure that they themselves offer sufficient guarantees in accordance with Art. 28 para. 1 GDPR for the protection of personal data. \u201eIf these principles are not adhered to, the controller risks immaterial claims for damages due to data protection incidents,\u201c explains lawyer Zeynep Kenar. \u201eBecause even if the responsible body works with external service providers, it is liable to the outside world for possible data protection violations.\u201c \u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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DOMBERT<\/b> Lawyers <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Our work covers all legal issues and conflicts in which the state, municipalities or authorities are involved.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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| Ein externer Dienstleister der Berliner Verkehrsbetriebe (BVG) ist Ziel eines IT-Angriffs geworden. Infolgedessen haben die T\u00e4ter Zugriff auf personenbezogene Daten von bis zu 180.000 BVG-Kunden erlangt. Das Unternehmen hat die betroffenen Personen wie auch die Berliner Datenschutzbeh\u00f6rde unmittelbar nach dem Vorfall in Kenntnis gesetzt und ist damit seinen Informationspflichten nach der DSGVO nachgekommen. \u00a0 […]<\/p>\n","protected":false},"author":10,"featured_media":4976,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[45],"tags":[],"secondary-autor":[106,127],"class_list":["post-9624","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-meldung","secondary-autor-dr-dominik-lueck","secondary-autor-zeynep-kenar"],"acf":[],"yoast_head":"\nDatenschutzvorfall bei einem Dienstleister der BVG \u2013 Schadensersatz f\u00fcr betroffene Personen? - DOMBERT Rechtsanw\u00e4lte<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dombert.de\/en\/data-protection-incident-at-a-service-provider-of-the-bvg-compensation-for-data-subjects\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Datenschutzvorfall bei einem Dienstleister der BVG \u2013 Schadensersatz f\u00fcr betroffene Personen? - DOMBERT Rechtsanw\u00e4lte\" \/>\n<meta property=\"og:description\" content=\"| Ein externer Dienstleister der Berliner Verkehrsbetriebe (BVG) ist Ziel eines IT-Angriffs geworden. 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Das Unternehmen hat die betroffenen Personen wie auch die Berliner Datenschutzbeh\u00f6rde unmittelbar nach dem Vorfall in Kenntnis gesetzt und ist damit seinen Informationspflichten nach der DSGVO nachgekommen. \u00a0 […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dombert.de\/en\/data-protection-incident-at-a-service-provider-of-the-bvg-compensation-for-data-subjects\/\" \/>\n<meta property=\"og:site_name\" content=\"DOMBERT Rechtsanw\u00e4lte\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-22T15:57:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-23T08:25:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dombert.de\/wp-content\/uploads\/2025\/02\/datenschutz-dsgvo-art15-dombert-rechtsanwaelte.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"380\" \/>\n\t<meta property=\"og:image:height\" content=\"265\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Anke Stachow\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anke Stachow\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/dombert.de\\\/datenschutzvorfall-bei-einem-dienstleister-der-bvg-schadensersatz-fuer-betroffene-personen\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dombert.de\\\/datenschutzvorfall-bei-einem-dienstleister-der-bvg-schadensersatz-fuer-betroffene-personen\\\/\"},\"author\":{\"name\":\"Anke Stachow\",\"@id\":\"https:\\\/\\\/dombert.de\\\/#\\\/schema\\\/person\\\/b3483fb131d1e3adbc63bcdd285523b3\"},\"headline\":\"Datenschutzvorfall bei einem Dienstleister der BVG \u2013 Schadensersatz f\u00fcr betroffene Personen?\",\"datePublished\":\"2025-05-22T15:57:52+00:00\",\"dateModified\":\"2025-05-23T08:25:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/dombert.de\\\/datenschutzvorfall-bei-einem-dienstleister-der-bvg-schadensersatz-fuer-betroffene-personen\\\/\"},\"wordCount\":284,\"publisher\":{\"@id\":\"https:\\\/\\\/dombert.de\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/dombert.de\\\/datenschutzvorfall-bei-einem-dienstleister-der-bvg-schadensersatz-fuer-betroffene-personen\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/dombert.de\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/datenschutz-dsgvo-art15-dombert-rechtsanwaelte.jpg\",\"articleSection\":[\"Meldung\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/dombert.de\\\/datenschutzvorfall-bei-einem-dienstleister-der-bvg-schadensersatz-fuer-betroffene-personen\\\/\",\"url\":\"https:\\\/\\\/dombert.de\\\/datenschutzvorfall-bei-einem-dienstleister-der-bvg-schadensersatz-fuer-betroffene-personen\\\/\",\"name\":\"Datenschutzvorfall bei einem Dienstleister der BVG \u2013 Schadensersatz f\u00fcr betroffene Personen? 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Infolgedessen haben die T\u00e4ter Zugriff auf personenbezogene Daten von bis zu 180.000 BVG-Kunden erlangt. 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